Terms & Conditions
These Terms and Conditions ("Terms") apply to purchases made through uvromiyo.com.
uvromiyo.com is operated by Xuzhou Songyisheng Technology Co., Ltd.
By submitting an order through our website, you acknowledge that you have read and understood these Terms and agree that your purchase is subject to these Terms and any other applicable policies available on uvromiyo.com.
Scope of These Terms
These Terms apply to purchases of products offered through uvromiyo.com.
Additional policies may also apply to your purchase, including our Shipping Policy, Return & Refund Policy, Payment & Security Policy, Privacy Policy, and applicable Product Support & Care information.
Where applicable, these policies should be read together with these Terms.
Product Information
We make reasonable efforts to present our product descriptions, dimensions, materials, colors, finishes, design characteristics, images, pricing, and availability as accurately as possible.
UVROMIYO products primarily include three sculptural categories:
Ruins Sculptures: Sculptural objects inspired by ancient structures, architectural remnants, weathered forms, and the visual character of historical ruins.
Mountain Sculptures: Decorative sculptures influenced by mountain landscapes, geological formations, natural contours, and the relationship between solid forms and open space.
Wildlife Sculptures: Sculptural interpretations of animals and the natural world, emphasizing distinctive silhouettes, expressive details, and artistic form.
Actual product appearance may vary slightly due to screen or display settings, photography and lighting conditions, manufacturing tolerances, material or finish variations, product batch differences, and packaging or design updates.
Products featuring distinctive materials, textures, finishes, natural-looking irregularities, or decorative details may have minor variations in appearance. Such variations do not necessarily indicate a product defect.
We reserve the right to correct errors, update product information, modify availability, or revise website content where reasonably necessary.
If a significant error affects an order that has already been placed, we may contact you regarding available solutions or cancel the affected item and provide an appropriate refund.
Product Requirements and Usage Information
UVROMIYO products may feature different materials, finishes, structural forms, bases, mounting hardware, detachable components, or other accessories specified on the relevant product page.
Customers are responsible for reviewing product information, specifications, dimensions, materials, intended use, and placement requirements before purchasing or using a product.
Product designs, construction methods, components, and accessories may vary between different models or versions.
Unless expressly stated otherwise, UVROMIYO does not guarantee compatibility with third-party replacement parts, mounting hardware, accessories, or other components that have not been specified for the individual product.
Customers should follow the applicable product instructions and use appropriate care when assembling, mounting, displaying, moving, or cleaning sculptural pieces.
Orders and Acceptance
After submitting an order, you may receive an automated order confirmation.
This confirmation acknowledges that we have received your order but does not necessarily represent final acceptance or confirmation that your order has been shipped.
UVROMIYO reserves the right to refuse, limit, verify, or cancel orders where reasonably necessary, including situations involving payment authorization failure, suspected fraud, unauthorized payment activity, inventory limitations, incorrect pricing or product information, shipping restrictions, duplicate or unusual orders, abuse of promotional offers, legal or regulatory restrictions, or other circumstances preventing reasonable fulfillment.
If an order is canceled after payment has been successfully processed, an appropriate refund will be issued to the original payment method or another method permitted by the payment provider and applicable law.
Order Changes and Cancellations
If you need to change or cancel an order, please contact us as soon as possible.
Email: service@uvromiyo.com
We will make reasonable efforts to assist before fulfillment begins.
However, we cannot guarantee that changes or cancellations can be completed once an order has entered processing, picking or packing, protective packaging, fulfillment, shipping preparation, or dispatch.
If an order has already shipped, the applicable Return & Refund Policy may apply.
Prices
Product prices displayed on uvromiyo.com are processed in U.S. dollars (USD) unless otherwise indicated during checkout.
Prices may vary depending on product design, product specifications, available variations, promotional eligibility, destination, applicable taxes, and shipping charges.
The final amount payable will be displayed during checkout before you complete your purchase.
UVROMIYO may update product prices for future purchases at any time.
If an obvious pricing or technical error occurs, we reserve the right to correct the error and, where appropriate, contact you before fulfillment or cancel the affected order and provide an appropriate refund.
Taxes and Other Charges
Applicable taxes, shipping charges, and other order-related fees will be displayed during checkout where required or supported.
International orders may be subject to additional charges, including customs duties, import taxes, brokerage fees, clearance charges, and local government or carrier fees.
Unless otherwise stated during checkout, these charges are generally the responsibility of the recipient.
For further information regarding international shipments and delivery-related charges, please review our Shipping Policy.
Payment
Available payment methods are displayed during checkout and may vary depending on customer location, device type, order value, and available payment services.
By submitting payment information, you confirm that you are authorized to use the selected payment method, the information provided is accurate and complete, and you authorize the applicable transaction amount to be processed.
All transactions may be subject to authorization, verification, fraud prevention, and security checks.
For additional information about payment processing and checkout security, please review our Payment & Security Policy.
Promotions and Offers
UVROMIYO may occasionally provide promotional benefits, including promotional pricing, discount codes, product bundles, limited-time offers, free or reduced shipping promotions, and other promotional benefits.
Promotional offers may include additional conditions such as start and end dates, minimum purchase requirements, product exclusions, geographic restrictions, quantity limitations, customer eligibility requirements, and usage restrictions.
Unless otherwise stated, promotional offers cannot be combined, and discounts generally cannot be applied retroactively to completed orders.
UVROMIYO reserves the right to modify, suspend, or discontinue promotional offers where permitted by applicable law.
The terms displayed with an individual promotion will govern that offer.
Shipping and Delivery
Shipping methods, estimated delivery times, tracking availability, shipping charges, and related matters are governed by our Shipping Policy.
Any delivery timeframe provided is an estimate unless expressly stated otherwise.
Delivery may be affected by circumstances outside UVROMIYO's reasonable control, including carrier operations, customs processing, weather conditions, transportation disruptions, public holidays, remote delivery locations, and local delivery conditions.
Customers are responsible for providing complete and accurate shipping information during checkout.
UVROMIYO products may feature delicate sculptural forms, textured surfaces, projecting elements, specialized finishes, detachable components, or other details that require careful handling.
We take reasonable measures to package products appropriately for transportation. Customers should inspect their orders promptly after delivery and contact us if a product arrives damaged, defective, incorrect, or incomplete.
Returns and Refunds
Returns, refunds, exchanges, damaged products, incorrect orders, and related procedures are governed by our Return & Refund Policy.
Please contact UVROMIYO before returning a product so that our customer support team can review your request and provide the applicable instructions.
Nothing in our return procedures is intended to limit consumer rights that cannot legally be excluded.
Damaged, Defective, or Incorrect Products
If your UVROMIYO product arrives damaged, defective, incorrect, or incomplete, please contact us as soon as reasonably possible.
This may include issues involving sculptural forms, bases, mounting components, surface finishes, decorative details, detachable accessories, or other product components.
We may request your order number, clear photographs of the product, photographs of the original packaging, a photograph of the shipping label where available, and a short video demonstrating the issue where applicable.
Please retain the product and original packaging until our customer support team has reviewed your request.
Depending on the circumstances and applicable law, available solutions may include a replacement, refund, repair where appropriate, or another suitable resolution.
Product Use and Care
UVROMIYO products should be used and maintained according to the product instructions, specifications, care recommendations, and product-specific guidance provided with the item.
Sculptural Products
For Ruins Sculptures, Mountain Sculptures, Wildlife Sculptures, and other decorative objects:
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Handle sculptural forms and delicate decorative details carefully.
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Avoid unnecessary impact, dropping, or excessive pressure.
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Place products on stable surfaces suitable for their dimensions and weight.
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Follow any applicable assembly, mounting, or placement instructions.
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Avoid lifting or moving a piece by delicate projecting elements unless the product instructions specifically permit it.
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Use suitable cleaning materials and methods for the product's specific materials and finish.
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Avoid harsh chemicals, abrasive materials, or cleaning methods that may damage the surface.
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Protect products from unsuitable environmental conditions.
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Do not modify structural components or attempt unauthorized repairs.
Improper handling, placement, cleaning, assembly, or maintenance may affect warranty eligibility where permitted by applicable law.
Indoor and Outdoor Use
Unless a product page specifically states otherwise, UVROMIYO sculptural products are intended primarily for indoor display.
Products should be protected from unnecessary exposure to rain, excessive moisture, extreme temperatures, prolonged direct sunlight, harsh chemicals, and other unsuitable environmental conditions.
Any claim regarding outdoor suitability, weather resistance, or water resistance applies only where specifically stated for the individual product.
Customers should review the relevant product specifications before placing a sculpture in an outdoor or exposed environment.
Product Dimensions and Natural Variations
Measurements and specifications displayed on uvromiyo.com are provided as product references.
Minor variations may occur due to manufacturing processes, measurement methods, material characteristics, product batch differences, or design updates.
Sculptural pieces may also exhibit slight differences in color, texture, surface details, contours, proportions, or decorative finishes.
Such variations do not necessarily indicate a product defect when they remain consistent with the product's stated characteristics.
Product Support and Warranty
Certain UVROMIYO products may include product support or limited warranty coverage where specifically stated.
Where applicable, warranty coverage, duration, exclusions, and claim procedures will be described on the relevant product page, warranty policy, or Product Support & Care information.
Warranty coverage is separate from statutory consumer rights.
Nothing in these warranty terms limits rights that cannot legally be excluded under applicable consumer protection laws.
Personal Use
Products offered through uvromiyo.com are intended primarily for lawful personal, household, or gift use unless otherwise agreed by UVROMIYO in writing.
Unauthorized commercial resale may be restricted where reasonably necessary and permitted by applicable law.
Prohibited Activity
You may not use uvromiyo.com or its purchasing systems for fraudulent transactions, unauthorized payment activity, abuse of discounts or promotions, manipulation of checkout systems, misuse of return or refund procedures, unauthorized resale where restricted, interference with website security, or other unlawful or deceptive activities.
UVROMIYO may take reasonable measures to protect customers, the website, business operations, and payment systems where suspicious activity is identified.
Intellectual Property
Unless otherwise stated, website content, including UVROMIYO branding, logos, product descriptions, images, graphics, videos, website layouts, design elements, and original written content, is owned by, licensed to, or used with authorization by UVROMIYO, Xuzhou Songyisheng Technology Co., Ltd., or the applicable rights holders.
Website content may not be reproduced, distributed, modified, commercially exploited, or otherwise used without appropriate authorization, except where permitted by applicable law.
The UVROMIYO name and brand identity are used to identify our collection and distinguish our products and services. Nothing in these Terms grants permission to use our brand assets or other protected materials without authorization.
Third-Party Services
UVROMIYO may use third-party service providers to support ecommerce infrastructure, payment processing, order fulfillment, shipping and logistics, customer support, analytics, advertising services, fraud prevention, and website security.
Third-party services may operate under their own terms and privacy policies.
UVROMIYO is not responsible for independent third-party services that we do not control, subject to any obligations imposed by applicable law.
Electronic Communications
By placing an order or contacting us electronically, you agree that UVROMIYO may communicate with you electronically where appropriate.
Communications may include order confirmations, payment notifications, shipping updates, tracking information, customer support responses, return or refund communications, and security notices.
These communications help us manage your purchases and provide the Services you request.
Privacy
Our collection, use, disclosure, and protection of personal information are described in our Privacy Policy.
By using our website, you acknowledge that personal information may be processed as described in that policy, subject to your applicable privacy rights and the requirements of applicable law.
Disclaimer
To the fullest extent permitted by applicable law, uvromiyo.com and related website services are provided on an "as is" and "as available" basis.
We do not guarantee uninterrupted website availability or that every technical issue will be corrected immediately.
Product images and descriptions are intended to represent our sculptural products as accurately as reasonably possible, but minor variations may occur due to display settings, photography, materials, finishes, and manufacturing processes.
Nothing in this section excludes any warranty, guarantee, or consumer right that cannot legally be excluded under applicable law.
Limitation of Liability
To the fullest extent permitted by applicable law, UVROMIYO and Xuzhou Songyisheng Technology Co., Ltd. will not be liable for indirect, incidental, special, consequential, or punitive damages arising from purchases, products, transactions, or use of our website where such limitation is permitted by law.
Nothing in these Terms excludes or restricts liability that cannot legally be excluded, mandatory consumer rights, or remedies available under applicable consumer protection laws.
Consumer Rights
Depending on your location, you may have statutory consumer rights relating to product conformity, defective products, repairs, replacements, returns, refunds, and cancellations.
Nothing in these Terms is intended to waive or restrict any rights or remedies that cannot legally be excluded or restricted.
Where mandatory consumer protection laws provide greater rights than these Terms, those legal rights will continue to apply.
Changes to These Terms
UVROMIYO may update these Terms periodically to reflect changes in business operations, products or collections, website functionality, store policies, or legal requirements.
Updated versions will be posted on this page. The revised Terms will take effect as indicated in the updated version or as otherwise required by applicable law.
We encourage customers to review this page periodically to remain informed about the terms governing purchases made through our website.
Contact Us
If you have questions regarding these Terms, an order, a UVROMIYO product, or our store policies, please contact us.
Brand: UVROMIYO
Official Website: uvromiyo.com
Legal Entity: Xuzhou Songyisheng Technology Co., Ltd.
Registered Business Address: No. 22-403, Dama Road (Yingbinlou, West Huanghe Road), Gulou District, Xuzhou City, Jiangsu Province, China.
Unified Social Credit Code: 91320302MAE8ACC972
Customer Support Email: service@uvromiyo.com
uvromiyo.com is operated by Xuzhou Songyisheng Technology Co., Ltd. The company is responsible for the operation of the online store, customer service, order coordination, and related ecommerce activities.
For questions about an order or product, please include your order number and the email address used during checkout whenever possible.
UVROMIYO — Sculptural Forms Inspired by Time, Terrain, and the Wild.